Gyro – Privacy Policy

1. Information We Collect

We collect information that helps us deliver, improve, and protect our Services. The information may include:

1.1 Account & Profile Information

When you create or update your GYRO account, we may collect the following information:

• Full name (first and last name);
  
• Date of birth;
  
• Country and city of residence;
  
• Email address and mobile phone number;
  
• Password or authentication credentials;
  
• Profile photo or avatar;
  
• Maritime rank, position, or role (e.g., cadet, deck officer, engineer, master, etc.);
  
• Nationality (optional);
  
• Preferred language and account settings;
  
• Employment or service history (if voluntarily provided by the user), including vessels served on and companies previously worked for.
  

This information helps us personalise your profile, verify your maritime background (where applicable), and provide a more relevant and professional experience within the GYRO community.

1.2 Usage Information

• Tests completed, results, rankings, achievements;
• Knots earned and redeemed;
• Interaction history (competitions, reviews, chat messages).

1.3 Device & Technical Data

• Device type, operating system, app version;
• IP address, crash logs, performance metrics;
• Approximate location (if enabled) for notification radius features.

1.4 User-Generated Content

• Reviews, comments, and other material you share via ShipsReview or chat.
• This content may be visible to other users according to your privacy settings.

1.5 Payment Information

• Processed securely by Apple or Google (we do not store credit card details).
• We may receive transaction confirmation IDs to manage subscriptions and Knots rewards.

1.6 Cookies & Analytics

• GYRO and our service providers may use cookies or SDK-based tracking tools (e.g., Firebase, Google Analytics for Firebase) to improve functionality and app performance.
• These may collect anonymised usage statistics, not personal identity.

2. How We Use Your Information

We use collected information to:

1. Provide and operate GYRO’s learning and competition features;
2. Personalise your experience and show relevant content;
3. Process subscriptions and in-app purchases;
4. Send notifications, updates, or marketing messages (opt-in only);
5. Improve performance, safety, and user experience;
6. Detect and prevent fraud, cheating, or misuse;
7. Comply with legal obligations under Australian law.

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (for International Users)

For users in jurisdictions such as the EU or UK, we rely on the following lawful bases:

• Performance of a contract (to deliver the Services you request);
• Compliance with legal obligations;
• Legitimate interest (to improve and secure our platform);
• Consent (for optional marketing or analytics features).

4. How We Share Information

We may share limited data with:

We require all third parties to comply with strict confidentiality and data security standards.

5. Data Retention

We keep personal data only for as long as necessary to provide our Services, fulfil legal obligations, resolve disputes, and enforce agreements.
If you delete your account, most personal data will be permanently removed within 30 days, unless retention is required by law.

6. Data Security

We use industry-standard measures to protect your data, including:

• Encrypted transmission (HTTPS/TLS);
• Restricted staff access;
• Secure password storage;
• Regular security audits and backups.

Despite our efforts, no method of transmission or storage is 100% secure. You use the Service at your own risk.

7. Cross-Border Data Transfers

Your data may be processed on servers located outside Australia (for example, in the EU, UK, or US).
When transferring personal data internationally, we ensure appropriate safeguards consistent with APP 8 and global privacy standards.

8. Your Rights and Choices

Depending on your jurisdiction, you have the right to:

• Access your personal information;
• Request correction or deletion;
• Withdraw consent for marketing communications;
• Lodge a privacy complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise your rights, contact us at support@gyro-app.com.

9. Children’s Privacy

GYRO is intended for users aged 16 and older.
We do not knowingly collect personal information from children under 16.
If you believe we have inadvertently collected such information, please contact us info@gyro.team  for prompt removal.

10. Notifiable Data Breaches (NDB)

In the event of a data breach likely to cause serious harm, GYRO will:

1. Promptly investigate the incident;
2. Notify affected individuals; and
3. Report the breach to the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

11. Third-Party Links and Integrations

Our app may contain links to third-party websites, content, or services (e.g., partner offers).
We are not responsible for the privacy practices or content of these external sites.
Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically.
Material changes will be communicated via app notification or email.
The “Last Updated” date at the top indicates the effective date of the latest revision.